The Opportunity

As a Digital Automation Consultant, you will design and deliver end-to-end workflow and automation solutions for our customers. Working closely with our Sales and Pre-Sales teams delivery, you will lead discovery, define solution architectures, and implement scalable digital solutions that deliver measurable business outcomes.

Key Responsibilities

- Lead discovery workshops to identify and shape automation opportunities
- Design and deliver end-to-end digital automation solutions, from requirements through to implementation and BAU handover
- Conduct implementations, configuration, training, and commissioning, with a focus on remote delivery capability where possible
- Manage professional services delivery, including utilisation and billing for consulting services
- Develop solution architectures, Statements of Work, and cost estimates
- Support pre-sales activities, including RFx responses, client presentations, and solution demonstrations
- Deliver implementations, configuration, training, and commissioning of solutions
- Build strong, trusted relationships with customers and internal stakeholders





To be successful in this role:

Skills & Experience

We are seeking experience across the following technologies and capabilities:

- Document Management/Enterprise Content Management (ECM) solutions
- Electronic Forms and Workflow solutions
- Systems integration across enterprise platforms
- Intelligent Capture Solutions (ABBYY FlexiCapture or similar is preferred)
- Robotic Process Automation (RPA)

You will also demonstrate:

- Excellent communication and stakeholder engagement skills
- Exposure to pre-sales activities including demonstrations and solutioning
- General knowledge of AI technologies and current trends

What we give back to you?

At Ricoh, we take pride in giving back for your contribution to our success. We offer a range of perks including:

- Paid Parental Leave
- Purchased Leave Scheme
- Participation in our RedE recognition program
- Free income protection cover
- Wellness program
- Novated leasing

Employment Type

Permanent

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📌 Digital Automation Consultant (Melbourne)
🏢 Ricoh Imaging Europe
📍 Melbourne