Admin Assistant / Patient Services – GoGoMed Online Pharmacy? Coburg North, VIC

? Part-time position

GoGoMed is a fast-growing medicinal cannabis telehealth clinic and integrated pharmacy, with our Coburg North site as the hub for direct dispensing. We're in an active growth phase and need an organised, patient-focused Admin Assistant to help manage the increasing volume of patient orders, enquiries, and day-to-day operations.

This is an in office, part-time role based at Coburg North, with scope to grow in hours and responsibility as the business scales.

Key Responsibilities:

- Process and manage patient orders and data entry accurately, end-to-end
- Handle inbound patient enquiries via phone, email, and in person
- Support pharmacists with daily operations and script-related admin as needed
- Liaise with prescribers and the telehealth clinic on order status and follow-ups
- Maintain accurate records and support compliance documentation
- Help identify and flag process improvements as order volume grows

About You:

- Friendly, professional,



and highly organised — comfortable managing a growing queue of patient orders
- Eager to learn and grow with the business — happy to pick up new systems, processes, and responsibilities
- Strong written and verbal communication skills
- Confident with computers and comfortable learning pharmacy/dispensing software (FRED or Z Dispense experience a plus, not required)
- Previous admin, customer service, or healthcare experience preferred
- Able to work independently in a small, fast-moving team

Why Join Us:

- Join a business in a genuine high-growth phase, not a static role
- Hands-on exposure to a rapidly growing area of pharmacy and telehealth
- Stable, ongoing part-time role with potential for increased hours

? To apply, please send your resume and a short cover letter to [email protected] with the subject line: Pharmacy Assistant Application – [Your Name]

📌 Admin Assistant / Patient Services – GoGoMed Online Pharmacy (Coburg North)
🏢 GoGoMed
📍 Coburg North