About the role A part-time role combining front-of-office administration with hands-on management of Phoenix's decorative metals enquiries and quotes, and invoicing support for the WA Metalform team. The role is the primary point of contact for decorative metals customers from first enquiry through to project follow-up, keeps the front office running day to day, and provides the AP invoicing receipting and checking and general admin support the team relies on.
Key responsibilities
- Handle all decorative metals enquiries, quotes, sales and projects from first contact through to completion
- Follow up quotes and active projects to keep them moving and keep customers informed
- Liaise with third parties including installers and suppliers to coordinate decorative metals jobs
- Greet all visitors that come to the office
- Answer phones
- Order stationery when required
- Organise air bags as needed
- Order company uniforms as required
- Organise and help with social events, including ordering food and drinks
- Support Production Manager with invoicing checks and receipting raising PO's double-checking before issue, and chase down repeat or outstanding requests
- General administration as required: laminating, spreadsheets, posters/notices, data entry, and formatting documents
About you
- Strong organisational skills and comfortable managing a varied workload across sales, admin and invoicing
- Confident and qualified manner with customers, both on the phone and in person
- Competent with Microsoft Office; familiarity with M1 (or willingness to learn) an advantage
- High attention to detail, particularly for invoicing and quoting accuracy
- Able to work independently and prioritise a mixed workload without constant oversight
About us Phoenix Metalform is part of Phoenix Metal Group, based in Welshpool, WA.