Sofitel Brisbane Central is seeking a Customer Experience Agent to answer calls from arriving and in-house guests, delivering exceptional service and engaging guests in line with Sofitel brand standards.
You will act as a journey expert, handle inquiries, upsell where appropriate, and document communications to support seamless guest experiences. A seven-day rotating roster and a focus on accurate, friendly service are essential.
📌 Guest Experience Concierge: Service (Australia)
🏢 Sofitel
📍 Australia
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