Baked in Portsea is looking for an experienced, hands-on Store Manager to lead our retail bakery and café. As we grow our wholesale business, you'll take responsibility for the store's daily operation, lead our front-of-house team and keep customers coming back for great food and friendly service. You'll work closely with the owners and Kitchen Manager, with responsibility for staffing, rosters, stock ordering and service standards.

Key responsibilities

Running daily store operations, including opening, closing, counter service and product presentation

Recruiting, onboarding and training front-of-house staff

Leading the team, providing feedback and managing performance

Preparing rosters within approved labour budget

Monitoring stock rotation, availability and waste

Overseeing cash handling and till reconciliation

Maintaining food safety, cleaning and workplace safety standards

Coordinating with the Kitchen Manager to keep the store stocked





Updating the owners on sales, staffing and operational priorities

About you

Experience managing or supervising a café, retail bakery or similar busy food business

Comfortable leading a team and stepping onto the counter when service gets busy

Practical experience with recruitment, staff training and performance management

Solid rostering, stock control and organisational skills

Clear understanding of food safety and customer service

Good communication and sound judgement

Availability for a rotating roster, including weekends

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📌 Bakery Cafe Store Manager: Lead Team & Guest Experience (Melbourne)
🏢 The Baked Group
📍 Melbourne