Great community spaces do more than open their doors. They create places where people feel welcome, connected and supported, and as a Community Hub Support Officer, you’ll help make every visit, booking and event a positive one.

As a Community Hub Support Officer with Meli, you’ll help create welcoming, safe and well-run spaces where community members, groups and organisations can come together. Based across Poa Banyul Community Hub and Yirrama Community Hub, you’ll be a trusted on-site presence during events, busy booking periods and after-hours activities, helping people feel supported from the moment they arrive. From ensuring spaces are ready to responding calmly when something unexpected arises, your contribution will help Meli’s Community Hubs remain accessible and positive places for the community.

As a Community Hub Support Officer, you will:

- Create a welcoming experience for community members, visitors and hirers using Meli’s Community Hubs.
- Support smooth and successful events and bookings by keeping spaces organised, accessible and ready for use.
- Respond to on-site issues with confidence, escalating safety, maintenance or security concerns when required.
- Promote safe and respectful use of the hubs so everyone can enjoy a positive community experience.

Position Details

- Casual position
- $36.32 p/h + 25% casual loading

What We’re Looking For

We value individuals who bring dedication, empathy, and expertise to their roles. To succeed in this position, you will have:

- Demonstrated experience in customer service, venue operations, events, community facilities, hospitality, or a similar role involving interaction with the public.
- Ability to work flexible hours, including evenings and weekends, and undertake physical tasks such as setting up and packing down rooms, furniture, and equipment.

Why Work with Us?

At Meli, we offer more than just a job—we provide a platform to thrive, grow, and make an impact. Our Employee Value Proposition (EVP) includes:

- Supportive Culture:



Join a values-driven organization that fosters collaboration and innovation.
- Career Growth: Access ongoing Learning & Development opportunities and clear pathways for progression.
- Work-Life Balance: Benefit from flexible ways of working.
- Employee Wellbeing: Participate in employee-led Inclusion Working Groups, access confidential counselling via our Employee Assistance Program, and enjoy paid parental leave above the government scheme.
- Diversity and Inclusion: Be part of a team that celebrates diversity and actively supports individuals from all walks of life.

How to Apply

We’re excited to hear from you! Please submit your application, including a résumé and addressing the key selection criteria in the application form. Applications close 11:59pm, Sunday 22nd November 2026

For more information about the position please contact Jacqueline Price, Team Leader Community Hubs on 03 5226 8***.

Join Our Commitment

Meli is committed to providing a child-safe environment. We have zero tolerance of any abuse or harm of children. Our recruitment practices reflect our commitment to ensuring the safety and wellbeing of children and young people in our care.

All employment with Meli is subject to reference checks, a satisfactory national (and international where relevant) police check, VIT Check (where applicable) and a current Working with Children Check prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Meli is proud to be an equal-chance employer. We actively encourage applications from Aboriginal and Torres Strait Islander people, individuals from culturally diverse backgrounds, LGBTQIA+ community members, people living with disabilities, and those looking to return to the workforce.

Our usual process includes a written application, a phone call and a panel interview. If you require adjustments to the recruitment process, please email us at *****@meli.org.au to discuss how we can best support you.

Take the Next Step

If you’re ready to inspire change and make a lasting impact, click Apply Now and start your journey with Meli.

📌 Community Hub Support Officer (Mount Duneed)
🏢 Meli
📍 Mount Duneed