- Role : Customer Experience Researcher (Remote)
- Location : Remote from US, CA, UK, IE, AU, NZ
- Engagement Type: Freelance / Hourly Contract

Applicants must currently reside in Australia, Canada, Ireland, New Zealand, the United Kingdom or the United States.

Overview

We are looking for curious, thoughtful people who can weigh evidence and explain careful conclusions clearly. You will examine generated scenarios for useful responses, confusing moments and supporting evidence while evaluating AI-generated voice, image and video content. This opportunity is remote, with flexible hours and assignments based on project availability. Students, recent graduates and working professionals are welcome to apply.

Key Responsibilities

- Examine generated scenarios for useful responses, confusing moments and supporting evidence.
- Compare paired outputs and identify which better follows the stated prompt.
- Explain your choice using concrete observations from the assigned examples.




- Take part in English conversations with AI models when assigned to voice tasks.
- Record your ratings using project guidelines and flag examples that are difficult to judge.

Requirements

- Confident spoken English and clear written communication.
- Ability to judge experience quality from observed interactions and context.
- Ability to follow review criteria and flag genuinely unclear cases.
- A computer, reliable internet and headphones, with a quiet space for voice-based tasks.
- Ability to produce your own ratings and written explanations without using AI tools.

Equal Chance

We welcome applications from qualified individuals of all backgrounds. Applicants are considered based on relevant skills, qualifications and project eligibility requirements, without discrimination on grounds protected by applicable law.

Apply Now!

📌 Customer Experience Researcher (Remote) (Australia)
🏢 Hired
📍 Australia