MWC Trade Supplies is a supplier to the building and construction industry in Southeast Queensland. We are seeking an experienced Customer Service Officer with expertise in Cin7 to join our Pinkenba team in a permanent, full-time role.
This role suits motivated applicants seeking a varied, hands-on position in a supportive team workplace.
The Role
You will provide quality customer service and support daily operations, including order processing, accounts and inventory functions using Cin7 software. The position works closely with customers, suppliers, office and warehouse staff and delivery drivers to help ensure smooth, efficient workflow throughout the day.
Key Responsibilities
- Receive and process customer orders via phone, email and text
- Check product availability, pricing and delivery timeframes
- Enter orders accurately and prepare purchase orders, invoices, quotes and delivery documentation
- Assist with accounts tasks, including customer payment tracking
- Update pricing and stock information as required
- Liaise with customers, suppliers, warehouse staff and delivery drivers
About You
- Substantial experience working with Cin7 in the building and construction industry
- Great customer service
- Strong attention to detail
- Clear communication skills and a team-focused approach
- Reliable, organised and able to manage multiple competing tasks
What We Offer
- Full-time permanent role (38 hours per week)
- $80,000 - $90,000 per annum depending on skills and experience, plus super
- Supportive team environment
- Stable business with long-term employment opportunities