Your new company Join an established business in a customer service and administration role offering autonomy, variety and the opportunity to make the position your own. Your new role

Reporting directly to the manager, you will provide day-to-day customer service and administrative support across the business. As a key point of contact, you will manage customer enquiries while ensuring general office and order-related activities run smoothly.

Providing a high level of customer service via phone, email and Microsoft Teams

Answering incoming calls and responding to customer enquiries

Preparing quotes and assisting with general customer requests

Raising and processing purchase orders

Receiving stock and maintaining accurate system information

General office administration, filing and document management

Using NetSuite and Microsoft Office applications including Outlook and Teams

Liaising with internal teams and colleagues across the wider business

Taking ownership of day-to-day priorities while working independently

Identifying opportunities to streamline administrative processes

Taking on additional responsibilities as the position develops

What you'll need to succeed

Previous experience within customer service, administration, sales support or a similar office-based position





Strong communication skills and confidence speaking with customers over the phone

NetSuite experience would be highly regarded

Confidence using Microsoft Office, Outlook and Teams

Solid organisation and attention to detail The ability to work autonomously and manage your own workload A proactive attitude and willingness to learn new processes A growth mindset with an interest in taking on greater responsibility over time

Your own reliable transport is preferable due to the Wetherill Park location

What you'll get in return

Permanent full-time position

$65,000-$70,000 base salary super

Newly created role where you can take genuine ownership

Opportunity to improve processes and contribute ideas

Scope for the position to grow and evolve over time

Support from an experienced wider team

Early working hours: Monday-Thursday, 7:00am-3:30pm and Friday, 7:00am-1:30pm

Wetherill Park location

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected] If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

📌 Customer Service & Operations Coordinator (Wetherill Park)
🏢 Kristina Neves
📍 Wetherill Park