Customer Service Representative (SAP & Order Management)

- 3-Month Contract | Potential Extension | Hybrid Working

- Fast-paced role focused on high-volume order processing and data entry

- Join a collaborative and supportive customer operations team

About Opportunity

We are seeking an experienced and highly detail-oriented Customer Service Representative to join our client's Customer Service team on a 3-month contract, with the possibility of extension.

Reporting to the Customer Service Manager, this role will primarily focus on the accurate and timely processing of customer orders and high-volume data entry within SAP. This is an ideal opportunity for someone who thrives in a fast-paced environment, demonstrates exceptional attention to detail, and can quickly learn new processes and systems.

Your Responsibilities

- Process customer orders accurately and efficiently within SAP, ensuring data integrity at all times.

- Perform high-volume data entry while maintaining exceptional accuracy and attention to detail.

- Review and validate order information to ensure timely processing, invoicing, and fulfilment.

- Work closely with internal stakeholders, logistics providers, and warehouse teams to support smooth order execution.

- Monitor order workflows and proactively identify and resolve discrepancies.

- Maintain accurate customer and order records across relevant systems.

- Contribute to continuous process improvement initiatives to enhance operational efficiency.





- Support the broader Customer Service team with administrative and operational activities as required.

About You

Ideally, your background will include:

- 3 years' experience in a Customer Service, Order Management, or Customer Operations role.

- Solid SAP experience and a track record of processing high volumes of orders accurately and efficiently.

- Exceptional attention to detail and data accuracy, with strong organisational and time management skills.

- Ability to quickly learn new systems, products, and processes and contribute from day one.

- A proactive, adaptable, and collaborative approach, with experience in healthcare, medical devices, pharmaceutical, or similar industries highly regarded.

Right to Work: The successful candidate must have the unrestricted right to work in Australia (e.g., be an Australian Citizen, Permanent Resident, or hold an appropriate work visa). Sponsorship is not available for this role.

Why Apply?

This is an excellent opportunity to join a respected healthcare organisation and make an immediate impact within a busy customer operations team. If you are an experienced Customer Service professional with strong SAP skills, exceptional attention to detail, and the ability to hit the ground running, we would love to hear from you.

Our client is an equal opportunity employer committed to creating an inclusive workplace and welcomes applications from individuals of all backgrounds.

📌 Customer Service Representative (Norwest)
🏢 randstad sourceright
📍 Norwest