- Role : Customer Support Specialist (Remote)
- Location : Remote from US, CA, UK, IE, AU, NZ
- Engagement Type : Freelance / Hourly Contract

Applicants must currently reside in Australia, Canada, Ireland, Current Zealand, the United Kingdom or the United States.

Overview

We are looking for patient problem solvers who can judge whether responses are clear, useful, and well targeted. You will perform AI evaluation of scenario conversations, images, and videos for helpful guidance and prompt alignment. This opportunity is remote, with flexible hours and assignments based on project availability. Students, recent graduates and working professionals are welcome to apply.

Key Responsibilities

- Check generated support-style responses for transparent steps, relevant details, and appropriate tone.
- Compare two replies and identify which resolves the stated issue more effectively.
- Describe the specific guidance or wording that determined your rating.




- Take part in English conversations with AI models when assigned to voice tasks.
- Record your ratings using project guidelines and flag examples that are difficult to judge.

Requirements

- Confident spoken English and clear written communication.
- Patient reasoning through described problems and responses.
- Ability to judge scenario responses using stated needs and criteria.
- A computer, reliable internet and headphones, with a quiet space for voice-based tasks.
- Ability to produce your own ratings and written explanations without using AI tools.

Equal Opportunity

We welcome applications from qualified individuals of all backgrounds. Applicants are considered based on relevant skills, qualifications and project eligibility requirements, without discrimination on grounds protected by applicable law.

Apply Now!

📌 Customer Support Specialist (Remote) (Australia)
🏢 Hired
📍 Australia