The office of Senator Hanson is seeking applications for a ​full-time ongoing Director of Office Operations, based in the Parliamentarian’s​ ​Electorate Office in Brisbane CBD, QLD.

Position overview The Director of Office Operations provides strategic administrative, operational, and executive support to the Senator and Leader of One Nation. This role is responsible for the strategic management of the Leader’s electorate and parliamentary office functions, including oversight of constituent services and engagement and ensuring the efficient and effective delivery of office operations.

The role works closely with the Advisory team to ensure a coordinated and informed approach to constituent matters, emerging issues, stakeholder engagement and office priorities.

The successful candidate will act as a trusted primary coordination point for the Leader’s activities and responsibilities including coordinating schedules and communications and liaising with key stakeholders and constituents. The position requires exceptional organisational skills, political awareness, discretion, and the ability to manage competing priorities under pressure.

The position is responsible for managing the Electorate Office Administrator, including setting work priorities and supporting capability development.

Regular travel throughout Queensland, Canberra and elsewhere in Australia is required, and availability to work irregular hours, including evenings, weekends and parliamentary sitting periods, to support the Member's parliamentary and electorate responsibilities.

The key duties of the position include but are not limited to:

Office Management

- Lead the development and continuous improvement of office procedures and processes to support effective operation of the Senator’s office.
- Oversee constituent enquiries, correspondence, reception and office communications, ensuring matters are appropriately triaged and aligned with ON policies and/or the Senator’s position. This includes the coordination of timely follow-up actions.
- Delegate constituent through effective direction and support to the Electorate Office Administrator as appropriate.
- Manage a high volume of complex, confidential, and highly sensitive constituent matters on behalf of the Party Leader with professionalism, discretion, and empathy.
- Resolve constituent concerns and matters through advocacy and effective stakeholder engagement, while assessing, prioritising, and coordinating responses to constituent issues.
- Liaise with parliamentary offices, ministerial offices, local councils,



and external agencies to facilitate outcomes for constituents.
- Escalate critical or politically sensitive matters received through general correspondence appropriately to the Leader, Chief of Staff, or relevant advisers.
- Coordinate timely follow-up actions to ensure constituent matters are addressed efficiently and effectively.
- Budget management including reconciliations, electoral accounts and entitlements, and travel for all staff.
- Support media and communication activities, including web and social media content, media events and press conferences are required.
- Manage office systems, records, filing, and administrative procedures ensuring secure handling of confidential and sensitive information.
- Establish and maintain effective stakeholder relationships across Member offices, key stakeholders, government departments, ministerial offices and constituents.
- Liaise with counterparts across ON offices to coordinate processes, address issues and support consistent practices.
- Other duties as required.

Executive Assistant to the Senator

- Diary management, email inbox management, record keeping, general administration support and other tasks as required.
- Oversee and manage travel arrangements including bookings and lodgement of travel claims and reconciliations of entitlements.
- Manage distribution of correspondence, reports and other necessary submissions.

Staff Management

- Supervise, support and manage the electoral administration staff and volunteers including recruitment, training, HR record management and allocation of staff resources when required.
- Coordinate workflow and administrative support staff where applicable.

Team Culture Expectations:

- Promote, support and maintain a safe and respectful workplace.
- All Australian laws must be upheld, including relevant workplace laws.
- Comply with parliamentary procedures and rules.
- Foster respect, trust and goodwill in all internal and external interactions.
- Demonstrate personal responsibility for deliverables.
- Maintain honesty, integrity, discretion and confidentiality.
- Encouraged to demonstrate initiative and seek opportunities for process improvements.
- Participate and contribute in team events and discussions.




- Work collaboratively with other ON MPs and their staff in the federal and state offices.

The ideal applicant should possess the following skills, qualifications, and experience:

Essential

- Leading, managing and overseeing a complex office workplace including a team.
- Excellent written and verbal communication skills.
- Strong organisation, prioritisation and time management skills.
- The ability to be flexible and demonstrate initiative.
- Experience managing budgets and finances.
- Previous Executive Assistance experience including diary management and coordinating travel arrangements.
- Exceptional stakeholder and relationships management skills.
- Experience leading and supervising a team to ensure a collaborative, efficient and effectively operating office.
- Strong computer skills ad typing proficiency (Microsoft suite).
- Engaged with and supportive of Senator Hanson and has an understanding of their views and values.

Desirable

- Previous experience working in a parliamentarian office or other similar environment including legal, accounting, engineering, and/ or health sector.
- Event coordination.
- Web content and social media management.

Employment conditions: The position is offered under the Members of Parliament (Staff) Act 1984 and conditions are outlined in the Commonwealth Members of Parliament Staff Enterprise Agreement 2024-27 which include:

- A total package of up to $140,393 (inclusive of employer superannuation contribution of 15.4% salary between $79,525 - $92,846 and an allowance of up to $28,812).
- Relocation assistance, studies assistance and paid study leave may also be available (subject to eligibility requirements).

Applicants should note the following: An initial probationary period of three months may apply and may be subject to extension.

The successful applicant will be required to undergo a National Police History Check. Any disclosable outcomes may be used to determine your continued suitability for employment.

Staff may be subject to automatic cessation triggers in accordance with Section 14 of the MOP(S) Act.

The successful applicant will be required to comply with their obligations under the Behaviour Codes and Standards.

How to apply

Submit a CV with the names of two referees and a one-page (maximum) cover letter outlining your interest in this position, and demonstrating your skills, capabilities, knowledge and experience.

Applications close on ​ Thursday 26 November 2026

Contact Officer [email protected]

📌 Director - Director Office Operations (EOB) Senator Pauline Hanson (Brisbane)
🏢 Important Business
📍 Brisbane