Duty Manager - Current Venue Opening | The Vault on William, Rockhampton
About Us The Vault on William is the exciting new sister venue to the well-established The Vault on Ruthven in Toowoomba. Open a high-end adult entertainment and late-night venue in the heart of Rockhampton.
We pride ourselves on professionalism, exceptional customer service, and creating a safe, sophisticated environment for both patrons and performers.
About the Role
We are seeking an experienced and reliable Duty Manager to join our team. You will work closely with the Venue Manager to ensure the successful opening and smooth running of the venue.
This is a great opportunity to get in early with a new venue and grow with the business.
Key Responsibilities
Ongoing Operations:
- Act as Duty Manager on shift – running front-of-house and venue operations
- Deliver outstanding customer service and VIP experiences
- Monitor adult entertainment performances (full training provided)
- Manage staff on shift, cash handling, and end-of-night procedures
- Maintain a safe, respectful, and skilled environment
- Ensure compliance with liquor licensing, health & safety, and venue policies
What We’re Looking For
- Previous experience in hospitality management, Duty Manager, or senior bar supervisor roles
- Strong leadership skills and the ability to work autonomously
- Excellent communication and interpersonal skills, with the ability to build strong relationships
- Excellent customer service skills with a calm, professional demeanour
- RSA Certificate is required
- Approved Manager’s Licence and RMLV highly preferred (we will support the right candidate in obtaining these)
- Willingness to obtain a Queensland Approved Controller Licence
- Availability for late nights and weekends
- Australian citizenship or Permanent residency with unrestricted work rights required for this position
What We Offer
- Competitive salary
- Reimbursement agreement for licensing requirements
- Opportunity to help build and shape a brand new venue from the ground up
- Strong career progression opportunities across our growing group of venues
- Supportive team environment with a genuine focus on staff well being.
If you’re a motivated hospitality professional who thrives in a fast-paced environment and wants to be part of launching something new in Rockhampton, we’d love to hear from you.
Note: Position maybe subject to a Police and Reference checks.