About the role The Education Manager brings learning to life at Videri, building the confidence and capability that underpin our Gold Standard of Care and Experience. By coordinating, facilitating and continuously improving the workforce education program, this role connects team members with engaging, practical and timely learning that turns the Videri Way into everyday practice.

Working in partnership with Home Teams, operational leaders, Registered Nurses, clinical specialists and external providers, the Education Manager connects education planning, onboarding, mandatory learning, workplace coaching and competency assessment coordination into a cohesive learning experience. The role identifies education gaps, maintains reliable learning records and brings together evidence of training and competency to support quality and regulatory assurance.

Key responsibilities

- Bring learning to life through engaging face-to-face and virtual sessions, preparing and sourcing education within the role's expertise and authorisation
- Turn knowledge into practical understanding through adult learning principles, demonstrations, discussions and hands-on activities that connect learning with the workplace
- Create a safe, inclusive learning setting where people can participate with confidence, tailoring delivery to diverse learning needs and literacy levels
- Help learning take hold through practical activities and follow-up that support teams to apply new knowledge in everyday practice




- Keep Videri's education program connected and on track by coordinating the annual calendar, learning schedules, invitations, registrations, venues, resources and communications
- Connect Home and Support Teams with learning at every stage by coordinating Our Journey, orientation, mandatory education and role-specific learning
- Make learning accessible across shifts, homes and locations, partnering with leaders to plan for new starters, relief team members and refresher requirements
- Support the journey from learning to demonstrated competency by coordinating practical workshops, assessment schedules, reassessments and associated documentation

About you

- Experience coordinating and facilitating workplace training, education or learning programs
- Strong planning, administration and organisational skills with capacity to manage competing priorities
- Confident group facilitation, communication and stakeholder engagement skills
- Ability to maintain learning records, use Microsoft Office and learning management or training systems
- Ability to develop clear learning resources and monitor education participation and completion
- Commitment to Videri's values, resident-led care and continuous improvement
- Australian working rights
- Current NDIS Worker Screening Check, in line with Videri requirements
- Ability to travel to Videri workplaces and attend training across operational schedules

📌 Education Manager (North Sydney)
🏢 Videri Australia
📍 North Sydney