Field Service Technician: Sterilisation and Reprocessing Equipment

Location: Brisbane or Gold Coast, Queensland

About Our Client

Our client helps their customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

The Opportunity

Our client is strengthening its Australian service organisation and is hiring Field Service Technicians to install, validate, service and repair a range of CSSD, surgical and endoscopy reprocessing equipment. You will provide user training and troubleshooting support to customers across hospitals and healthcare sites, and assist the Service Manager and Director with spare parts inventory and documentation.

This is a customer facing role. Ideally you are based in Brisbane, the Gold Coast or surrounding areas, and you will be comfortable travelling to hospitals across the region. Occasional travel is required to support Northern NSW, Northern and Central QLD, the NT and, as projects and customer needs grow, New Zealand.

Salary And Benefits

- Base salary negotiable depending on skills, experience and trade qualifications

- Car allowance

- KPI based Commission structure

- Opportunity to help build a world class service organisation

What You Will Do

- Perform equipment installations, preventive maintenance, validations and repairs in the field

- Support customers by visit, phone and email with quality product support

- Deliver in service sessions, and application, user and technical training

- Assist with equipment demonstrations and product clinical trials

- Identify customer training needs and make recommendations

- Assist with spare parts inventory management





- Keep accurate records of preventive maintenance, troubleshooting, equipment and spares movement, tracking and repair status

- Document and update internal procedures

- File product complaints according to company procedures

- Deliver a superior level of after sales support

Equipment You Will Support

- Sterilisers

- Washer disinfectors

- CSSD equipment

- Endoscopy reprocessing equipment

- Surgical equipment and integration systems

Essential

About You

- Restricted or Full Electrical Licence

- Solid communication and customer facing skills

- Strong technical troubleshooting and problem solving capability, with hands on experience repairing, modifying, overhauling or refurbishing standard and special purpose equipment

- Trade Certificate, Technical Certificate or Diploma

- Valid driver's licence and own vehicle

- Willingness to travel, and flexibility to work occasionally outside ordinary hours

Highly Regarded

- Experience with steam sterilisers, washer disinfectors or CSSD and reprocessing equipment (for example similar medical or industrial equipment providers)

- Experience with surgical equipment or surgical environments

- Audiovisual, surgical integration system or surgical table experience

- Experience from trade based industries such as printing equipment, where you have strong electrical and mechanical field service skills

- Working knowledge of Windows and Microsoft Office (Word, Excel, PowerPoint)

Visual acuity and manual dexterity are needed to handle tools and equipment.

How To Apply

If you are customer focused, technically strong and motivated to build a world class service organisation, apply now.

📌 Field Service - Gold Coast & Brisbane roles available
🏢 Programmed
📍 Brisbane