AGL is seeking a Governance & Improvement Officer within the Dispute Resolution team to strengthen complaint governance, support continuous improvement and ensure fair, timely outcomes for customers. You will report to the Dispute Resolution Governance & Improvement Manager and collaborate with various teams to drive governance, compliance and improvement initiatives.
The role focuses on reducing complaints, enhancing customer experience and improving operational efficiency in a regulated,
📌 Governance & Improvement Specialist for Customer Outcomes (Australia)
🏢 Agl
📍 Australia
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