Clinic Receptionist – Fixed-Term Contract

Location: Melbourne, VIC, Australia

Job Type: Casual Worker

Contract Period: 5 December 2026 – 5 January 2027

Schedule: Monday to Friday, according to clinic requirements

Position Overview

Evaluate Health is seeking a qualified, organized, and proactive Clinic Receptionist to join our team. This role is crucial to ensuring the smooth day-to-day operation of the clinic, providing outstanding customer service, supporting healthcare providers, and maintaining a welcoming and efficient environment for all patients and staff.

Key Responsibilities

- Greet patients warmly, assist with check-in procedures, and guide them in completing consent forms.
- Capture and promptly send photos of completed consent forms to the admin team for recordkeeping.
- Manage incoming calls and patient inquiries professionally and efficiently.
- Coordinate scheduling, interpreter services, and calendar management in collaboration with the admin team.
- Process patient invoicing, manage cash payments, and ensure accurate financial recordkeeping.
- Maintain and manage both soft inventory (office supplies, consent forms, patient materials) and hard inventory (medical equipment, clinic fixtures) to support daily operations.
- Assist in doctor-related administrative tasks, ensuring all clinic sessions run smoothly and efficiently.
- Ensure the clinic is kept clean, organized, and compliant with healthcare standards at all times.
- Support general front desk operations,



including appointment scheduling, patient record management, and facilitating seamless patient flow.
- Proactively resolve patient concerns and delays with professionalism and empathy.

Working Hours
- Shifts: 8:00 am to 5:30 pm, Hours per day, depending on clinic schedules.

Preferred Qualifications
- Previous experience as a receptionist or administrative assistant, preferably in a healthcare or medicolegal setting.
- Strong organizational and multitasking skills, with the ability to manage appointments, documentation, inventory, and inquiries under pressure.
- Familiarity with scheduling tools, invoicing systems, and patient management software.
- High attention to detail in managing financial transactions and inventory records.
- Exceptional interpersonal and communication skills with a focus on delivering excellent customer service.
- Ability to work collaboratively with medical and administrative teams to ensure efficient clinic operations.
- Problem-solving ability to address and manage patient delays or concerns professionally.

The Ideal Candidate We are looking for a receptionist who is enthusiastic, highly organized, patient-focused, and eager to grow within a dynamic and supportive team. Your contribution will be vital to the clinic’s success and patient satisfaction.

Pay: Up to $30.00 per hour

Experience

- GENTU or OPSA: 1 year (Preferred)

Work Location: In person

📌 Medical Receptionist (South Melbourne)
🏢 Evaluate Medicolegal
📍 South Melbourne