NorthEnd Medical

Shifts include mornings, after-hours, weekends & public holidays (as required)

Join Our Dynamic Team at NorthEnd Medical!

Are you ready to be part of a vibrant, fast-paced medical clinic that values teamwork and professional growth? NorthEnd Medical, a Mixed-Billing clinic in Epping, Victoria, is seeking an energetic and enthusiastic Medical Receptionist to join our large and supportive team of healthcare professionals!

About Us

We are a modern GP clinic with a strong reputation for compassionate, patient-centred care. Our team of doctors, nurses, and admin staff work together to deliver high-quality healthcare in a newly renovated, welcoming environment.

About the role:

We’re seeking an experienced Medical Receptionist to join our supportive team. This is a casual position, with the potential for permanent part-time for the right candidate. This is a frontline role where you’ll be the first point of contact for patients, ensuring a smooth reception experience and supporting clinical staff with day-to-day administrative needs. Our ideal team member will need to be flexible and available for:

- Weekday shifts between 7am and 11pm

- Weekend shifts from 9am to 5pm or 6pm

- Flexibility to cover shifts for staff on leave is required

Key Responsibilities

- Greet patients & manage incoming calls in a professional, friendly manner

- Schedule and coordinate appointments, consultations & procedures

- Manage patient billing (private / Mixed billing), invoices, receipts, and Medicare claims.

- Maintain accurate patient records using PracSoft / Medical Director (or similar Best Practice).

- Process correspondence, faxes, emails and results daily

- Support doctors and nurses with admin tasks and patient flow

- Ensure reception area and waiting room are tidy, skilled & welcoming

What You’ll Bring





- ✅ 1–2 years’ experience as a medical receptionist (private or mixed billing clinic preferred)

- ✅ Proficiency in Medical Director, PracSoft, or Best Practice

- ✅ Strong communication & interpersonal skills with a warm, patient-focused approach

- ✅ High attention to detail & excellent organisational skills

- ✅ Flexibility to cover after-hours, weekends, and public holidays when needed

Desirable (not essential):

- Microsoft Outlook, Teams, Deputy app experience

- CPR or triage training

- Accredited medical receptionist course / Diploma in healthcare administration

Why Join Us?

- ✨ Be part of a supportive, friendly and multicultural clinic team

- ✨ Work in a newly renovated, modern medical centre

- ✨ Gain experience in a busy, patient-focused GP environment

- ✨ Ongoing professional development opportunities

Schedule: (Availability Required)

- Afternoon shift

- Day shift

- Evening shift

- Morning shift

- On call

- Rotating roster

- Weekend availability

Ready to Join Us?

If you're excited about this opportunity and ready to make a difference in our patients' lives, we want to hear from you!

To apply, please submit:

- A short cover letter

- Your full resume with at least 2 professional references

Take the first step towards a rewarding career with NorthEnd Medical!

If you believe you meet our criteria. Please be sure to submit your application via Seek with answers to the following questions:

Application Question(s):

- Have you worked in a Medicare Billing Practice before?

- Do you have experience with Medical Director/ Pracsoft/ Best Practise?

- Are you flexible to work on a rotating roster and flexible for coverage in case of staff absence?

- What are your expected hours and availability?

*Note: Only shortlisted applicants will be contacted for further information. We look forward to welcoming you to our team!

📌 MEDICAL RECEPTIONIST GP PRACTICE (Epping)
🏢 Northend Medical Centre
📍 Epping