Connect APAC are delighted to partner with a long term client, a leading Australian Food Manufacturer in their search for a National Account Manager (QSR). Reporting into the National Business Manager (QSR) this role is tasked with managing a variety of key accounts including; McDonalds and Craveable Brands. This role will drive commercial execution, menu collaboration, and operational alignment to support category growth, long-term partnership development, and mutual profitability.

You will act as the primary liaison between internal cross-functional teams and external customer stakeholders, ensuring seamless delivery of service, innovation, and value.

Key Responsibilities:

- Own and lead the national relationship with designated QSR partners.
- Deliver joint business plans aligned with the customer’s menu strategy, growth targets, and innovation pipeline.
- Manage day-to-day account operations including promotional planning, forecasting, and NPD coordination.
- Lead quarterly business reviews and performance meetings with key customer stakeholders.
- Develop and negotiate pricing proposals, trading terms, and cost-out initiatives that support profitable growth.
- Monitor sales performance, market share, and operational KPIs (e.g., DIFOT, product availability).
- Collaborate on menu engineering and cost modelling to support current product inclusion and promotional viability.




- Use data and insights to inform strategic planning, ranging, and growth opportunities.
- Work closely with internal teams including Operations, QA, PD, Marketing, and Supply Chain to deliver end-to-end customer solutions.
- Coordinate launch execution and contingency planning across all relevant departments.
- Support QSR innovation cycles through proactive idea generation, concept development, and sample coordination.
- Manage the product development pipeline in line with customer timelines and readiness for commercialisation.
- Monitor consumer trends, competitor activity, and emerging formats to provide proactive recommendations.

Key Requirements:

- FMCG/Consumer Goods experience essential.
- Exposure to the Food Service/QSR or AFH Channels essential desirable.
- Experience at National Account Manager, National Account Executive or Key Account Manager level.
- Strong commercial acumen with experience in pricing, forecasting, and joint business planning.
- Excellent interpersonal and stakeholder engagement skills across all levels.
- High attention to detail and organisational skills, with the ability to manage competing deadlines.
- Tertiary qualifications in Business, Marketing, or related field preferred.

Interested applicants please apply using the link provided. Only successful candidates will be contacted.

📌 National Account Manager (QSR) (Sydney)
🏢 Connect APAC
📍 Sydney