Ngunga Group Women’s Aboriginal Corporation is seeking an experienced and community-minded Operations Manager to oversee the day-to-day delivery of the Corporation’s programs and services. This is a key leadership opportunity to guide program teams, strengthen operational performance and ensure services are effective, culturally safe and aligned with Corporation, funding and community requirements.

About Ngunga

Ngunga Group Women's Aboriginal Corporation is a not-for-profit, Indigenous community-based charitable organisation that has operated in the Derby region for over 38 years. Founded in the early 1980s through Ngunga Designs, a silk screen printing program, Ngunga has grown into a dynamic organisation that responds to the changing needs of the local community, delivering and supporting government-funded programs for Indigenous and local families, including Culture and Language programs, Playgroups (including a Mobile Playgroup), a Recycled Clothes Op Shop, Connected Beginnings, HIPPY and Dunyji Jarndu (Strong Woman) & Ooba Babanil (Small Children) Program. Ngunga is always exploring new business and enterprise opportunities for the local Indigenous community.

About the RoleReporting to the Chief Executive Officer, the Operations Manager provides operational leadership across the Corporation’s programs and services. The role leads Program Leads and other direct reports while managing performance, budgets, resources, reporting, compliance, risk and stakeholder relationships.

This is a hands-on leadership position for someone who can translate organisational strategy into effective day-to-day delivery, build capable and values-driven teams, and maintain strong relationships with community, government, funding bodies, partners and service providers.

Key Responsibilities

Operational & Program Leadership

- Support the implementation of Corporation strategy through effective operational planning and delivery across programs
- Oversee day-to-day programs and services to ensure quality,



effectiveness and alignment with Corporation priorities
- Coordinate priorities and resources across programs and implement improvements to systems, processes and service delivery

Program Team Leadership

- Provide leadership, guidance and supervision to Program Leads and other direct reports
- Promote high-performing, culturally safe and values-driven teams
- Support workforce development, capability, performance, wellbeing and engagement across program teams

Program & Service Delivery

- Ensure programs are delivered effectively on time and within approved budgets
- Monitor program performance, outcomes and quality standards
- Ensure services respond to community needs and support continuous improvement

Compliance, Risk & Reporting

- Ensure programs comply with relevant legislation, funding agreements, policies and procedures
- Coordinate program reporting and accountability requirements for the CEO, Board and funding bodies
- Identify, monitor and manage operational risks, escalating significant matters to the CEO

Financial & Resource Management

- Contribute to program budgeting, financial planning and resource allocation
- Monitor expenditure against approved budgets and funding requirements
- Coordinate timely financial reporting requirements across programs

Stakeholder Engagement & Partnerships

- Build robust relationships with community, program partners and key stakeholders
- Represent the Corporation at relevant forums, networks and stakeholder meetings
- Work collaboratively with government agencies, funding bodies, partners and service providers

What You'll Bring





- Demonstrated experience in operational management, program management or a similar leadership role
- Experience supervising and supporting employees in a service delivery setting
- Experience coordinating competing priorities and resources across multiple programs
- Experience monitoring program performance, deliverables and operational requirements
- Experience within community services, Aboriginal organisations or a similar environment
- An understanding of funding, compliance and reporting requirements
- A sound understanding of Aboriginal culture, community needs and culturally appropriate service delivery
- Strong leadership, people management, operational planning and decision-making skills
- Well-developed communication, stakeholder engagement and written reporting skills
- A practical, adaptable and solutions-focused approach, with a commitment to culturally safe and respectful ways of
- Working

Essential Requirements

- A relevant tertiary qualification in management, community services, business, social services or a related field is desirable
- A current Driver’s Licence and the
- Ability to obtain a National Police Clearance
- Ability to obtain a Working With Children Check

Why Join Ngunga This is an opportunity to lead the operational delivery of programs that support Aboriginal women, families and the broader Derby community. You will work closely with the CEO and program teams, influence service quality and continuous improvement, and help strengthen a respected community-based organisation.

How to Apply

Please submit your resume and a cover letter addressing the key selection criteria to [email protected]. For a confidential discussion, please contact Ngunga Group Women’s Aboriginal Corporation directly.

Ngunga Group Women's Aboriginal Corporation is an equal prospect employer. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

📌 Operations Manager | Ngunga Group Women's Aboriginal Corporation (Derby)
🏢 WCA Solutions
📍 Derby