Greater Western Water Limited is seeking a Customer Experience Optimisation and Performance Manager for a fixed-term 6-month role based in Melbourne. You will own a prioritised portfolio across internal and external partners to translate strategic priorities into measurable workforce, process and service improvements.
Reporting to the Head of Enablement, you’ll drive perks, work with Customer Experience, Finance, technology and project teams, and help deliver improved customer outcomes.
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📌 Customer Experience Optimisation & Performance Lead (Melbourne)
🏢 Greater Western Water
📍 Melbourne
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