Receptionist – Brenda Carey Speech Pathology

About Us

Brenda Carey Speech Pathology is a speech pathology clinic in Malvern East specialising in stuttering. We’re passionate about the work we do and take great pride in making a meaningful difference to the lives of children and adults who stutter.

About the Role

We’re looking for a friendly, organised and compassionate Receptionist to join our team. As the welcoming face of our clinic, you’ll play an important role in creating a positive and supportive experience for our clients and their families. You’ll be someone who enjoys working with people, communicates confidently and takes pride in providing warm and professional service.

This is a casual role working 2–3 days per week, with some flexibility to cover for other members of our Admin team when required. This is an in-clinic role. Our clinic hours are 8:30am–5:00pm, Monday to Friday, with no weekend work.

What You’ll Be Doing

· Greeting and welcoming clients to the clinic

· Managing phone, in-person and online enquiries

· Scheduling and rescheduling appointments and filling appointment cancellations

· Staying in close communication with our Speech Pathologists

· Maintaining accurate records and completing data entry in our practice management software

· Processing payments in person and over the phone via HICAPS

· Helping maintain a clean, organised and welcoming clinic environment

· Supporting the broader team with general administration

· Escalating queries to the Director or Admin Lead when required

About You

You’re a people-focused, proactive and organised person who understands that reception is about much more than answering phones and booking appointments.





You take pride in a well-organised office and enjoy providing friendly, productive and thoughtful service to clients and their families.

You’ll be comfortable working with children and families, able to build rapport quickly and confident managing competing priorities. You’ll bring a calm and positive approach to your work and enjoy being part of a close-knit team of speech pathologists and admin colleagues.

You’ll Need

· Strong communication and computer skills

· A current Working with Children Check

· Permanent Australian working rights with no restrictions

· A minimum of 2 years’ reception or administration experience in a healthcare setting

It Would Be Great If You Also Have

· Familiarity with NDIS and Medicare referral pathways

· Confidence using practice management software

· Cliniko experience (a bonus)

What You’ll Get

· A 2–3 day work week

· Starting hourly rate of $30

· A supportive environment where you can work independently while always having a colleague available to help

· The opportunity to work within a highly respected, long-established practice

· A healthy and supportive team culture

· Opportunities to learn and grow professionally

· The satisfaction of being part of a team that makes a genuine difference to people’s lives

Find out more about us at mystutteringspecialist.com

Interested?

We’d love to hear from you.

To be considered for the role, please attach a cover letter explaining why you feel you are suited to the position, along with your resume. Please also include the days and times you are available to work.

If you have a query, please ring (03) 95715*** to speak with Aron.

Please note: Only shortlisted applicants will be contacted.

📌 Receptionist (Malvern East)
🏢 Brenda Carey Speech Pathology
📍 Malvern East