Agency Department of Corporate and Digital Work unit Information Services

Development

Job title Records Support Officer Designation Administrative Officer 3

Job type Full time Duration Ongoing commencing 11/01/2027

Salary $70,839 – $76,115 Location All NT Regions

Position number 5235 RTF 360843 Closing 19/11/2026

Contact officer Denise Dwyer on 08 8999 1672 or [email protected]

About the agency https://dcdd.nt.gov.au

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=360843

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR

TERTIARY QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact officer.

For more information about applying for this position and the merit process, go to the OCPE website. Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special

Measures plans, go to the OCPE website.

Primary objective

Support the Information Services function to provide a quality, cost effective records and information management service by providing confidential, day-to-day client services and following established procedures and processes within service agreements that meet the needs of the client.

Context statement

Information Services provides best practice advice and records management services to NTG client agencies. Structured into several work streams, a wide range of services are delivered, including records management, help desk services, records appraisal, sentencing and disposal, training development and delivery, courier and mail, Digital Policy and Freedom of

Information and Privacy.





Key duties and responsibilities

1. Select, create, capture, classify and appraise records according to system configuration and using general and functional

disposal schedules and established procedures and processes.
1. Provide accurate advice, printed and electronic resources, and assistance to clients on system use and records

management principles including retention and disposal.
1. Create records and search databases, scan materials and conduct physical information audits.
2. Assist other work streams with records management projects and tasks as directed.
3. Source and manage various information resources to add to and expand the information management knowledge base.
4. Contribute to a culture of continuous business process improvement with suggestions for improvements to work tasks.

Selection criteria

Essential

1. Previous experience creating and managing records in compliance with relevant principles and procedures, or the ability

to quickly acquire.
1. Sound organisational skills with the ability to work with minimal supervision to meet required timeframes and standards.
2. Attention to detail with the ability to review and verify information.
3. Qualified and courteous communication skills with the ability to provide accurate advice and responsive client service.
4. Ability to build and sustain positive relationships with team members and clients and maintain confidentiality and

discretion.
1. Demonstrated work ethic and attitude which emulates DCDD values of commitment to service, innovation, ethical

practice, accountability, impartiality, diversity and respect.

Desirable

1. Certificate III in Recordkeeping.

Further information The recommended applicant will be required to undergo a Criminal History Check and/or a Police intelligence or integrity check prior to selection being confirmed and may be required to repeat those checks periodically. A criminal history will not exclude an applicant from this position unless it is relevant to the position.

📌 Records Support Officer (Northern Territory)
🏢 NT Government - Department of Corporate and Digital Development
📍 Northern Territory