At Sherpa Group, we don't just build properties, we build futures.

As a premium Gold Coast-based property developer and management company, we deliver exceptional developments and provide unparalleled service across property management and body corporate administration. Every project we touch is guided by an unwavering commitment to quality, integrity, and long-term value creation for our investors, our communities, and our team.

Sherpa Group is looking for a driven sales operations skilled to join our high-performing team and own the complete buyer experience, from the moment a contract is signed to the day the keys are handed over.

We have several projects underway and a lot of moving parts. What we need now is one sharp, switched-on person to bring it all together and make it run seamlessly. If you’re the person everyone turns to when the details matter, this is your role.

What you’ll own

- Contracts to settlement: As the go-to contact for buyer and vendor solicitors, you’ll own every sale from contract to settlement, managing all contract documentation, including Form 6s.
- Deposits: You’ll process balance deposit extensions and refunds, and track deposit bonds and bank guarantees against their expiry and settlement dates.
- Commission and Salesforce: You’ll prepare commission terms for Director approval, manage agency agreements, keep Salesforce data accurate across all projects, and maintain the sales dashboards.
- Reporting: You’ll own monthly project reporting and bank and financier updates,



plus ad hoc reports for the wider business as needs arise.
- Buyers and letting: You’ll own the buyer experience from contract to handover and contact every buyer at least quarterly. You’ll assist with driving letting targets and track rental yields.
- Sales team support: You’ll join the daily sales meeting and be the escalation point for agents on buyers.
- AML/CTF: You’ll maintain the register and make sure identity verification is complete for every sale.

What you’ll bring

- Sales administration, contracts or client relationship experience in property development or real estate
- Working knowledge of Queensland off-the-plan contracts
- Advanced Salesforce & Realworks skills, including reports and dashboards desirable but not esssential
- Strong commercial and numerical skills across commissions, revenue reporting, rental returns and yields
- An understanding of investor letting options (short-term, long-term and rental guarantee)
- Confidence communicating with solicitors, buyers, agents and directors
- Meticulous attention to detail with contracts, figures and dates
- An understanding of AML/CTF obligations, and discretion with confidential information
- Proficiency in Microsoft 365, plus a current Queensland driver’s licence

The details

- Full-time, permanent
- 38 hours per week, Monday to Friday, 8:30am–5:00pm, plus occasional overtime, evening and weekend work around settlements, launches and events (included in base salary)
- Based at our Miami head office and Palm Beach office, with travel to project sites

📌 Sales Operations Manager (Palm Beach)
🏢 Sherpa Group
📍 Palm Beach