07 Nov
|
Rove Wheelchairs
|
Melbourne
07 Nov
Rove Wheelchairs
Melbourne
About the role
Your job is to make sure every wheelchair user, OT and retailer in the country knows Rove exists, and then make them want one. This role is about getting as many people as possible into a Rove: bespoke, light, fitted to the millimetre, and something they're proud of.
It has two halves: get more people on a Rove by finding people, helping them, and making buying a chair feel like getting something great, not navigating a system; and make Rove better by hearing from customers, OTs and retailers and bringing insights back to improve the product and how we sell it.
Key responsibilities
- Listen to customers, understand how they live, and follow up after delivery
- Work with OTs and the workshop so every chair fits perfectly, and if one doesn't, get it sorted quick
- Stay in touch: know who their OT is and when their next chair is due
- Be the person OTs call when they've got a client who deserves better
- Run trials and demo chairs so trying a Rove is easy and low-risk
- Show up at training sessions, uni classes and OT events the team organises
- Visit Victorian retailers regularly, and interstate ones when needed
- Help onboard retailers and train their teams
- Turn quote requests around fast and build complete quotes
- Chase approvals with OTs, retailers and customers so nothing stalls
About you
- You wake up thinking about the next deal
- You'd rather knock on ten doors than wait for one email
- You pick up the phone, follow up, then follow up again (nicely)
- A stalled quote annoys you more than a lost one, so nothing stalls on your watch
- You make it happen without script, territory map, or marketing department
- You read 'uncapped commission' as a challenge, not a perk
- Ideally experience in sales or account management
- A people-first way of selling: you'd rather lose a sale than sell the wrong chair
- Speed and organisation across quotes, numbers, follow-ups and the CRM
- A driver's licence, and you don't mind a road trip or a flight
About us
At Rove, we build bespoke, ultra-light titanium and carbon fibre wheelchairs from our Melbourne workshop. Each one is a serious mobility solution and an expression of personality, engineered to the millimetre. We're driven, we're growing, and we want every customer to say "I love my Rove." We engineer character into every frame and craft pride into every joint. We exist to improve the lives of people through exceptional design and engineering.
To Apply
Please send us a video to *@rovewheelchairs.com no longer than 3 minutes telling us why you! sell yourself!
📌 Sales Rep (Melbourne)
🏢 Rove Wheelchairs
📍 Melbourne