Purpose: Bridge business requirements and technical delivery across Dynamics 365, integrations, reporting and billing.
Key Responsibilities
Discovery & Design
- Capture functional and non-functional requirements
- Translate business requirements into user stories
- Define acceptance criteria
- Support solution and integration design
- Document interfaces and reporting requirements
Build
- Support sprint planning and backlog management
- Clarify requirements for delivery teams
UAT
- Coordinate UAT planning
- Manage requirements traceability
- Support defect triage and management
- Backlog management
Go-Live
- Support cutover validation
Deliverables
- User Stories and Personas
- Functional Specifications
- Acceptance Criteria
- Traceability Matrix