WE'RE HIRING – WET FIRE SERVICE MANAGER

Complete Pumps | Sydney, NSW Are you an experienced Wet Fire Technician ready to take the next step into management? Or an experienced Service Manager looking for a new opportunity?

Complete Pumps is seeking a motivated, experienced and hands-on Wet Fire Service Manager to join our growing Sydney-based team.

This is an excellent prospect for someone with strong technical knowledge of wet fire systems who enjoys leading a team, solving problems and maintaining strong client relationships.

You will be responsible for overseeing our field technicians, conducting site inspections, preparing quotations and ensuring our service operations run efficiently.

Key Responsibilities

- Manage and support our field technicians across Sydney, providing technical guidance and ensuring works are completed to a high standard.
- Conduct site inspections to assess defects, repairs, upgrades and maintenance requirements.
- Prepare accurate quotations for wet fire repairs, maintenance, installations and rectification works.
- Oversee daily service operations and ensure technicians are completing works efficiently and correctly.
- Provide technical assistance and troubleshooting support to technicians on site.
- Work closely with our scheduling and administration teams to ensure jobs are properly planned, organised and completed on time.
- Review completed jobs, technician reports, photos and documentation to ensure accuracy and compliance.
- Identify materials, equipment and labour requirements for upcoming works.
- Liaise directly with clients, contractors and building managers regarding technical matters, quotations and service requirements.
- Ensure all works comply with relevant Australian Standards, regulations and company procedures.
- Monitor technician performance, productivity and workmanship.
- Assist with training, mentoring and developing our growing team of technicians.

About You





We are looking for someone who has:
- Extensive experience within the wet fire protection industry.
- Strong technical knowledge of fire hydrants, hose reels, sprinkler systems, fire pumps, boosters and associated equipment.
- Previous experience supervising or managing technicians, or a senior technician ready to progress into management.
- Experience conducting site inspections and preparing detailed quotations.
- Sound knowledge of relevant Australian Standards, including AS 1851.
- Solid leadership, communication and problem-solving skills.
- Excellent organisational skills and the ability to manage multiple jobs and priorities.
- A proactive attitude with the ability to work independently and take ownership of responsibilities.
- A current Australian driver's licence.
- Experience with Simpro would be advantageous.

What We Offer

- 4-day working week – enjoy a better work-life balance!
- Competitive salary package based on experience.
- Company vehicle, fuel and tolls provided.
- Company mobile phone.
- Supportive management and administration team.
- Quarterly team events and social activities.
- A stable, long-term position with a growing Sydney-based fire protection company.
- The prospect to take ownership of the service department and make a genuine difference.

About Complete Pumps

Complete Fire Group is a Sydney-based fire protection company specialising in the inspection, testing, maintenance, repairs and upgrades of fire protection systems. We pride ourselves on delivering quality workmanship, reliable service and building long-term relationships with our clients.

Apply Now!

If you are an experienced Wet Fire Technician looking to move off the tools and into a leadership role, or an established Service Manager seeking a new opportunity, we would love to hear from you! Apply today with your resume and a brief overview of your experience.

Location: Sydney, NSW

Position: Full-Time – 4-Day Working Week

Industry: Fire Protection – Wet Fire Services

📌 Service Manager - Wet Fire Protection (Moorebank)
🏢 Complete Pumps
📍 Moorebank