The Operations Supervisor role is a hands-on leadership role responsible for supporting Operations Manager in the day-to-day running of the business. The role is approximately 50% completing customer jobs and 50% supervising, training, equipment, quality and operational support. The Operations Supervisor will work closely with the Operations Manager to ensure the team is well trained, equipment is maintained, quality standards are met and day-to-day operational issues are dealt with quickly.

Key responsibilities

Complete carpet cleaning and related customer jobs to Butler Carpet Cleaning standards

Lead by example in workmanship, presentation, productivity and equipment care

Assist technicians with difficult or technical jobs when required

Train and onboard recent technicians

Provide ongoing coaching and practical training to the team





Identify skills gaps and organise refresher training where needed

Ensure technicians follow correct cleaning methods, chemical use and safety procedures

Ensure machines, tools and vehicles are clean, maintained and ready for work

Monitor the quality of work being completed by technicians

About you

An experienced and capable cleaning supervisor (Carpet Cleaning desirable but not essential)

A strong communicator and team player

Comfortable training and coaching others

Organised and proactive

Able to identify and solve problems

Reliable and accountable

Someone who leads by example and takes pride in maintaining high standards

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📌 Carpet Cleaning Supervisor (Sydney)
🏢 Butler Carpet Cleaning
📍 Sydney