Our client is a community-focused family medical practice in Yandina, Sunshine Coast, Queensland. The practice is committed to providing a welcoming workplace for patients and supporting the delivery of quality healthcare to the local community.
The practice is seeking a friendly, organised and motivated Medical Receptionist to join its team. This is an excellent opportunity for a patient-focused professional looking to develop their career in medical administration while working alongside doctors, nursing staff and other healthcare professionals in a supportive environment.

Position Purpose

The Medical Receptionist is responsible for providing professional reception and administrative support to ensure the smooth day-to-day operation of the medical practice.
The successful candidate will serve as one of the first points of contact for patients, manage appointments and enquiries, maintain accurate patient records and provide administrative assistance to doctors and nursing staff. The role requires strong communication skills, attention to detail, confidentiality and the ability to manage multiple responsibilities in a busy healthcare setting.

Highly Desirable Experience

- Previous experience in medical reception or medical administration.
- Experience working within a general practice or healthcare environment.
- Familiarity with Best Practice medical software.
- Experience managing patient appointments and enquiries.
- Experience maintaining patient records and administrative documentation.
- Previous experience handling telephone calls, emails and front-desk responsibilities.




- Previous medical reception experience and Best Practice software knowledge are advantageous. Our client is willing to train the right candidate who demonstrates the appropriate skills, attitude and willingness to learn.

Our client is a community-focused family medical practice in Yandina, Sunshine Coast, Queensland. The practice is committed to providing a welcoming environment for patients and supporting the delivery of quality healthcare to the local community.
The practice is seeking a friendly, organised and motivated Medical Receptionist to join its team. This is an excellent opportunity for a patient-focused professional looking to develop their career in medical administration while working alongside doctors, nursing staff and other healthcare professionals in a supportive environment.

Position Purpose

The Medical Receptionist is responsible for providing professional reception and administrative support to ensure the smooth day-to-day operation of the medical practice.
The successful candidate will serve as one of the first points of contact for patients, manage appointments and enquiries, maintain accurate patient records and provide administrative assistance to doctors and nursing staff. The role requires strong communication skills, attention to detail,



confidentiality and the ability to manage multiple responsibilities in a busy healthcare setting.

Highly Desirable Experience

- Previous experience in medical reception or medical administration.
- Experience working within a general practice or healthcare environment.
- Familiarity with Best Practice medical software.
- Experience managing patient appointments and enquiries.
- Experience maintaining patient records and administrative documentation.
- Previous experience handling telephone calls, emails and front-desk responsibilities.
- Previous medical reception experience and Best Practice software knowledge are advantageous. Our client is willing to train the right candidate who demonstrates the appropriate skills, attitude and willingness to learn.

Essential Qualifications & Requirements

- Strong administrative and organisational capabilities.
- The ability to communicate professionally with patients and healthcare professionals.
- Confidence using computers and learning practice-specific systems.
- Availability to work varying weekly hours according to practice requirements.
- Strong verbal and written communication skills.
- Excellent interpersonal and customer service abilities.
- Good organisational skills and attention to detail.
- The ability to multitask and manage competing priorities.
- Professionalism when dealing with patients, clinicians and colleagues.
- The ability to maintain confidentiality and handle sensitive patient information.
- Reliability, flexibility and a positive approach to work.

Key Responsibilities

- The successful candidate will be responsible for welcoming patien

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