07 Nov
|
WIDER WORLD IMMIGRATION PRIVATE
|
Australia
07 Nov
WIDER WORLD IMMIGRATION PRIVATE
Australia
Location: Canada & Australia
Experience: 5-15
Salary:- 32LPA - 42LPA
- Provide technical support to customers through phone, email, chat, and remote assistance.
- Troubleshoot and resolve hardware, software, and network-related issues.
- Install, configure, and maintain computer systems, laptops, printers, and other IT equipment.
- Diagnose and resolve operating system issues related to Windows, Linux, and macOS.
- Provide support for Microsoft Office, Outlook, Microsoft Teams, and other business applications.
- Create, manage, update, and resolve technical support tickets using ticketing tools.
- Identify the root cause of technical issues and provide appropriate solutions.
- Assist users with password resets, account lockouts, and access-related issues.
- Maintain proper documentation of technical issues, troubleshooting steps, and resolutions.
- Guide customers and employees on the proper usage of software, hardware, and IT systems.
📌 Technical Support Engineer (Australia)
🏢 WIDER WORLD IMMIGRATION PRIVATE
📍 Australia