A. Clinical Assist

in and perform routine tasks related to patient care as indicated by patient need including: Cytology Wound care / ulcer care/Doppler Removal of Sutures/ clips New Patient Medicals/Urinalysis Travel Clinic Asthma and COPD Management Venepuncture Hypertension Management / 24 hour ambulatory BP Diabetes Management Ear syringing Routine immunizations/Childhood immunisations Chaperoning and assisting patients where appropriate who are being examined by another clinician Requesting pathology tests, for example urine culture, swabs Following agreed clinical protocols. Maintaining and cleaning equipment used by the nurses and GPs and upholding the standards required for Infection prevention and control. Vaccine fridge temperature monitoring Maintaining GP and Nurses rooms, stocking and rotating items as required Maintain general tidiness and cleanliness of nurses and treatment rooms Supervision of the HCA Ordering of Health Promotion Literature Ordering of vaccinations to maintain stock levels if required Participation in administrative systems in the practice Maintain accurate records advise other team members of potential problems or errors within the range of assigned tasks Attend and participate in any practice / clinical meetings monthly. On occasion there may be a requirement to undertake home visits Support and manage the QoF programmes and income generation for the practice relevant to role Any other delegated duties appropriate to the post

B. Communication

Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment Communicate with and support patients who are receiving bad news Communicate effectively with patients and carers,



recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating Anticipate barriers to communication and take action to improve communication Maintain effective communication within the practice environment and with external stakeholders Regularly engage with Sussex Primary Care Head of Nursing Act as an advocate for patients and colleagues Ensure awareness of sources of support and guidance (eg PALS) and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate

C. Delivering a quality service

Recognise and work within own competence and professional code of conduct as regulated by the NMC Produce accurate, contemporaneous and complete records of patient consultation, consistent Prioritise, organise and manage own workload in a manner that maintains and promotes quality Deliver care according to NSF, NICE guidelines and evidence-based care Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation Initiate and participate in the maintenance of quality governance systems and processes across the organisation and its activities Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required In partnership with other clinical teams,



collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate Evaluate patients response to health care provision and the effectiveness of care Support and participate in shared learning across the practice and wider organisation Use a structured framework (eg root-cause analysis) to manage, review and identify learning from patient complaints, clinical incidents and near-miss events Assess the impact of policy implementation on care Delivery Working with the practice management monitor and develop the performance of the GPN team in accordance with local policies

D. Leadership

Support the lead nurse/ANP in the delivery of practice nursing services ensuring that the needs of the patient are a priority Take responsibility for own learning and performance including participating in clinical supervision and acting as a positive role model Critically evaluate and review innovations and developments that are relevant to the area of work Contribute to the development of local guidelines, protocols and standards Promote the role of the Practice Nurse in general practice

E. Team working

Understand own role and scope and identify how this may develop over time Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working Delegate clearly and appropriately, adopting the principles of protected practice and assessment of competence Create clear referral mechanisms to meet patient need Prioritise own workload and contribute to effective time-management strategies embedded within the culture of the team Work effectively with others to clearly define values, direction and policies impacting upon care delivery Discuss, highlight and

📌 Practice Nurse (Australia)
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📍 Australia