Career Opportunities: EL1
- Assistant Director, Web Services, ICT Operations (48220) Requisition ID48220-Posted01/11/2026-$126,838-$144,278
- Location of Position (1) -Ongoing/Non-Ongoing-Full Time Title: Classification(s): Employment Type: Ongoing/Non-Ongoing , Full Time Business Division: Branch / Section: ICT Operations , Web Services

Location:
We want to recruit the best people to our department. Our roles support flexible work arrangements including the opportunity to work from one of our departmental offices and hybrid (mixture of office and home-based work). This role is located in Canberra . A merit pool may be formed and used to fill future similar vacancies in this location. We actively seek to reflect the diversity of the Australian community in our workforce. We encourage applications from Aboriginal and Torres Strait Islanderpeople, people with disability and/or who are neurodivergent, people from culturally and linguistically diverse backgrounds and members of the LGBTQIA+ community, including people of all genders and gender identities. We uphold gender equality as a core organisational value. If you’re interested in the role but feel uncertain, we still encourage you to apply if you feel your passions, transferable skills and valuable experience align with this position. The opportunity we have available Organised within the Corporate and Territories Group, the Information Technology and Data Division’s purpose is to connect people and technology, empowering the department to excel. The division is responsible for the provision and support of stable and secure ICT systems, applications and services across the department, supporting staff across Australia, ministerial offices and portfolio entities. The division delivers the digital tools,



services and infrastructure required to support departmental operations, collaboration and service delivery. The Web Services Section is responsible for the management, governance and delivery of the department's web services, content management and digital publishing capability. The section supports the department's online presence through the whole-of-government GovCMS platform and associated technologies, providing web publishing, content management, accessibility, platform administration, technical support and digital governance services. The section works closely with business areas, ICT teams, corporate functions, vendors and whole-of-government stakeholders to ensure web and content management services remain secure, accessible, compliant, sustainable and aligned with departmental objectives. We are seeking an experienced and motivated Assistant Director to lead the Web Services Section. This role combines operational leadership, people management, platform management, governance oversight and service delivery. You will be responsible for ensuring the department's web services and content management capability continue to meet organisational needs while supporting the department’s public-facing digital web presence. As the leader of the section, you will oversee the delivery, governance and continual improvement of the department's web services and content management capability, ensuring services remain effective,



compliant and aligned with departmental requirements. You will oversee the GovCMS platform and associated services, manage a team of specialists, provide expert advice to stakeholders and ensure services remain secure, accessible, supportable and aligned with departmental and whole-of-government requirements. While the role supports the department's web publishing and content management capability, it is primarily a platform management, governance and service delivery role. The position focuses on governance, platform administration, service delivery, operational support, technology change, compliance and continual improvement of the department's GovCMS and associated web technologies. It is not primarily responsible for creating website content or communications products. This role offers a unique prospect to lead and improve the department's web services and content management capability, support digital governance outcomes, and deliver services that support both departmental operations and the Australian public. What you will do Your

key responsibilities
will include:
- Lead and manage the Web Services Section, including responsibility for workforce planning, staff leadership, performance management, capability development, financial management and resource allocation.
- Lead the delivery and ongoing improvement of the department's web services, content management and digital publishing capability, ensuring services support departmental priorities and business outcomes.
- Manage and govern the department's GovCMS platform and associated web and publishing technologies, ensuring services remain secure, accessible, supportable, compliant and operationally sustainable.
- Lead the delivery of web support, content ma

📌 Assistant Director, Web Services, ICT Operations (Canberra)
🏢 Australian Department of Infrastructure and Regional Development
📍 Canberra