Boatshed Market is seeking a Dairy Retail Assistant to join our team in Cottesloe, WA 6011. This is a full-time position that plays a vital role in delivering exceptional customer service and maintaining the quality and presentation of our dairy products. As a Dairy Retail Assistant, you will be instrumental in ensuring our customers have a seamless shopping experience whilst maintaining the highest standards of product care and store operations. Your attention to detail and customer-focused approach will directly contribute to the success of our retail operations and customer satisfaction.
Key responsibilities
- Assist customers with selecting and purchasing dairy products, providing knowledgeable recommendations based on their needs
- Stock, rotate and merchandise dairy products in accordance with company standards and health and safety regulations
- Maintain accurate inventory levels and alert management to low stock items or expiring products
- Ensure all dairy products are stored at the correct temperature and handled with appropriate care
- Keep the dairy section clean, organised and visually appealing to customers
- Handle customer enquiries and complaints professionally and courteously
- Comply with food hygiene standards and health and safety regulations at all times
- Support other team members and contribute to the smooth running of the store
What we're looking for
- Previous retail or customer service experience in a grocery or food retail environment
- Strong knowledge of dairy products and their characteristics, or willingness to develop this knowledge
- Excellent communication and interpersonal skills with the ability to engage positively with customers
- Attention to detail and ability to maintain high standards of product presentation and cleanliness
- Physical capability to lift and move products regularly as part of the role
- Reliability and punctuality with a solid work ethic
- Ability to work as part of a team and support colleagues
- Knowledge of food safety practices and health and hygiene standards is advantageous
What we offer
- Full-time employment with a stable, established retail business
- Competitive wages and conditions
- Ongoing training and development opportunities to enhance your retail and product knowledge
- A supportive team environment that values customer service excellence
- Discount on products available at Boatshed Market
- Career progression opportunities within the retail sector
About us
Boatshed Market is a community-focused retail business located in the heart of Cottesloe, WA. We pride ourselves on offering quality products and exceptional customer service to our local community. Our mission is to provide customers with fresh, high-quality dairy and grocery products in a welcoming and professional environment. We are committed to building strong relationships with our customers and supporting the local community. Our team values integrity, quality and a customer-first approach to everything we do, creating a workplace where employees take pride in their contributions to our business success.
Apply now
If you are interested in joining the Boatshed Market team as a Dairy Retail Assistant, please submit your application including your CV and a cover letter detailing your relevant experience. We look forward to hearing from you.