House Manager, Permanent Part-Time
- Mackay At Life Without Barriers, we’re all about creating safe, supportive environments where children and young people can thrive. Every day, we work closely with families, carers, and communities to help shape brighter futures. From supporting children and families to empowering people with disability, mental health, or those seeking refuge — we’re here to break down barriers and build better lives. Join us to discover a purpose you can wrap your heart around

About the Role

Location:
Mackay, QLD Employment Type: Permanent Part-Time (0.5 FTE) Hours: 5 days per fortnight, with working days and shift times to be negotiated with the successful candidate, taking into consideration the operational needs of the program. Want a role where you can genuinely help shape a young person’s future? As our part-time House Manager in Mackay, you’ll lead our Semi-Independent Living Program, supporting young people as they build the skills, confidence, and independence they need to transition into adulthood. You’ll guide and mentor a team of Youth Workers to provide consistent, trauma-informed support that helps young people navigate everyday life, strengthen their independent living skills and work towards their individual goals. Along the way, you’ll champion cultural connection, contribute to meaningful care planning and build strong partnerships around each young person. If you’re passionate about creating opportunities for young people to grow, thrive and take that next step towards independence, this could be the role for you.

Key Responsibilities
- Lead and mentor Youth Workers, providing supervision and guidance.
- Oversee service delivery and individual care plans to support positive outcomes.
- Promote a secure, therapeutic and culturally responsive environment.




- Support staff to manage challenging situations using Therapeutic Crisis Intervention (TCI).
- Coordinate rosters, manage risks and maintain accurate client records.
- Support young people to develop life skills, independence and successful transitions. Skills & Experience
- Certificate IV in Child, Youth and Family Intervention or equivalent, or currently working towards this qualification.
- Experience supporting young people with complex needs, trauma or disadvantage.
- Experience leading a team and coordinating service delivery.
- Solid communication, problem-solving and risk-management skills.
- First Aid and CPR certificates, or willingness to obtain before commencing.
- Willingness to complete Hope and Healing Framework Foundations training before commencing. Proficiency in Microsoft Office and experience with client databases are also required. Successful candidates must complete relevant probity checks, including a National Criminal History Check and a Working with Children Check where applicable. Hourly rate: Starting at SCHADS Award Level 4.1 – $46.70 per hour. Not-for-profit salary packaging options to increase your take-home pay. Ongoing training, professional development and support.
- Make a meaningful difference in the lives of young people.

About Us
We are a registered NDIS and Child Safety services provider, deeply committed to delivering high-quality and personalised supports.



As part of our dedication to the safety and wellbeing of the people we support, we recognise and uphold the Ten National Principles for Child Safe Organisations. These principles, among others, guide our policies, practices and culture to ensure safe, inclusive and empowering environments for everyone we support. Compassion, Equality, Integrity, and Sustainability are the core values we live and work by, and are looking for these in the people, who choose to work with us. The Opportunity We are seeking an experienced House Manager to lead homes based in the Moreton Bay Region. Regular travel between these homes will be a requirement of this role. Onboarding and induction of up to 2 weeks is to be completed in person at our head office in Mooloolaba. Key Requirement: Fortnightly Friday team meetings required at our Mooloolaba and Caboolture offices. This role is ideal for someone with previous House Management or Case Management experience who thrives in a leadership position. You will be responsible for overseeing day-to-day operations, managing a team of support workers, and ensuring high-quality care for the individuals we support. What You’ll Do
- Lead and inspire a team of approximately 30 support staff, fostering a positive, professional, and high-performing culture.
- Promote trauma-informed support, evidence-based practices, and reflective professional dialogue.
- Mentor, develop, and support team members to deliver high-quality care.
- Identify and mitigate potential risks and hazards within the home environment. Case Management & Client Support:
- Provide comprehensive assessment and individualised case management to support participants and young people in our care.
- Develop and impleme

📌 House Manager, Permanent Part-Time (Mackay)
🏢 Life Without Barriers
📍 Mackay