Purpose As our People & Culture Manager, you will be the custodian of our most valuable asset—our people. Serving as our strategic /"eyes and ears on the ground/", your energy and guidance will be invaluable in supporting our leadership teams. You will have a dedicated, highly visible emphasis on nurturing, growing and retaining our exceptional talent across your portfolio. Primary Responsibilities
- Act as the primary point of contact for all matters related to employee relations, performance management, and disciplinary issues providing guidance and advisory support to management at property.
- Offer strategic support to our injury management team regarding Workers Compensation claims (without direct claim management involvement).
- Partner closely with operational leaders on-property to coach, mentor and strengthen their management capability, fostering a culture of high engagement and pride.
- Assist with recruiting and selecting key operational positions within the region.
- Organise and coordinate reward and recognition events and activities, collaborating with operational stakeholders. Skills and Experience
- Proven experience in a Human Resources Advisory or Business Partner role, ideally with a background in hospitality, tourism or multi-site environments.
- Excellent emotional intelligence with a natural ability to build trust, foster deep relationships and influence stakeholders across all levels of the organisation.
- A team-oriented and creative approach to problem-solving, with a passion for achieving positive, people-first outcomes.
- Sound expertise in modern recruitment, workplace relations and national legislative compliance.
- A self-reliant, highly organised professional who demonstrates brilliant initiative, sharp judgement and an unwavering commitment to quality.
📌 People and Culture Manager (City of Gold Coast)
🏢 Accor Apartments and Realty
📍 City of Gold Coast
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