We are seeking a skilled, friendly and organised Medical Receptionist to join our GP practice. The successful candidate will provide high-quality patient service while supporting the smooth and efficient day-to-day operation of the practice.

Our Core Values

Every Interaction Matters.

We are committed to creating a positive patient experience through:

· Compassion & Empathy

· Respect, Dignity & Inclusion

· Confidentiality & Trust

· Professionalism & Integrity

· Collaboration & Teamwork

· Excellence & Continuous Improvement

Our Commitment: Every member of our team contributes to an environment where patients feel safe, supported, respected and confident in their care.

Key Responsibilities

· Welcome, triage and assist patients in a professional, friendly and respectful manner.

· Manage patient appointments, bookings, cancellations and enquiries efficiently.

· Answer telephone calls and respond to patient enquiries with appropriate communication and professionalism.





· Maintain accurate patient records, demographic information and documentation.

· Process Medicare, EFTPOS and patient payments accurately.

· Manage referrals, correspondence, forms and other administrative requests.

· Communicate effectively with doctors, nurses and other practice staff.

· Maintain patient privacy, confidentiality and information security at all times.

· Follow practice policies, procedures, workflows and accreditation requirements.

· Recognise and appropriately manage urgent, sensitive or concerning situations, escalating to clinical staff when required.

· Maintain a clean, organised, safe and welcoming reception and waiting area.

· Support the wider practice team and assist with general administrative duties as required.

Pay: $36.81 per hour

Expected hours: 15.0 – 25.0 per week

Work Location: In person

📌 Medical Receptionist (Casual) (Morphett Vale)
🏢 Morphett Vale Family Practice
📍 Morphett Vale