Designation / Job title : ICT Business Analyst – 261111 Primary or Mandatory

skills:
- Programming: Bash/Shell Scripting, Java, Python, PHP CI / CD Tools: Jenkins, Maven, GIT/ Cloud: AWS Valuable to have

skills:
Agile, Scrum, Waterfall, Jira, Confluence, UAT, SIT, Production Release Management, Incident/Problem/Change Management Unix/Linux, Centos, Windows, Docker, WebLogic, Jenkins, Gitlab CI/CD, Python, Perl, Java Control-M, ServiceNow, JIRA, NetCracker, Experian, Tableau, Power BI, Splunk Detailed

Job description
-
• Developed customized scripts to resolve production issues and develop technical tools to automate manual tasks resulting in reducing manual tasks in various programming languages, including Bash Shell, PL/SQL.
• Excellent Experience in managing large-scale projects such as software version upgrades, application redesigns
• Actively involved in ITIL methodologies using tools, such as ServiceNow, JIRA
• Responsible for ensuring Service Level Targets and KPIs set by Clients are met for Incidents and Problem Management
• Allocate responsibilities and projects to Team members, encouraging ownership and accountability while providing opportunities for development

📌 ICT Business Analyst-261111 (Sydney)
🏢 Tech Mahindra
📍 Sydney