Motel Manager / Management Couple – Hands-on Role

21-Room Motel | Tweed Heads, NSW

About Us

We are a well-established and growing 21-room motel located in the heart of Tweed Heads, NSW, conveniently close to Gold Coast Airport and Coolangatta, with easy access to major local attractions.

We provide comfortable, clean and welcoming accommodation for both leisure and corporate guests.

We are currently seeking a reliable, hardworking and hands-on Motel Manager or Management Couple to oversee the daily operations of our motel. We are looking for the right candidate(s) to join us for a long-term opportunity.

About the Role

This is a hands-on management position. We welcome applications from individuals or couples who are willing to take responsibility for the day-to-day operation of the motel, including guest services, administration and housekeeping.

Please Note:

- No restaurant or food and beverage operations are involved.
- Linen and laundry services are outsourced to an external professional provider.
- Swimming pool water testing is carried out monthly by a professional pool servicing company.

Key Responsibilities

- Oversee the daily operations and ensure the smooth running of the motel.
- Manage reservations and online booking platforms, including Booking.com and Expedia.
- Handle guest enquiries, check-in/check-out and customer service.
- Personally undertake room cleaning and daily housekeeping duties.
- Ensure guest rooms, bathrooms and common areas are maintained to a high standard of cleanliness.
- Supervise and coordinate housekeeping staff when required.
- Arrange minor maintenance and promptly report any property or facility issues.
- Monitor room occupancy, room rates and revenue performance.
- Handle guest feedback and resolve day-to-day operational issues.
- Coordinate outsourced linen and laundry services.
- Ensure compliance with workplace health and safety requirements and operational procedures.

Requirements

- Previous experience in motel,



hotel or accommodation management is preferred.
- Strong organisational, communication and customer service skills.
- Practical experience in room cleaning and housekeeping.
- Willingness to undertake physical cleaning duties as part of daily operations.
- Ability to work independently, take initiative and solve problems.
- Basic computer skills and familiarity with online booking systems are preferred.
- Reliable, responsible and adaptable, including availability on weekends and public holidays.
- Couples are welcome to apply, provided both applicants are willing to participate in the daily operations of the motel.

What We Offer

- Reliable, long-term employment opportunity.
- Staff accommodation available at an additional cost. Rental terms and conditions can be discussed.
- Full-time employment or an ABN contractor arrangement, where legally appropriate.
- Friendly and supportive working environment.
- Opportunity for long-term career development in the accommodation industry.
- Remuneration negotiable based on experience, skills and suitability.

Who Should Apply?

We are particularly interested in:

- An experienced individual Motel Manager who can independently manage motel operations and is willing to undertake room cleaning duties.
- A responsible and hardworking couple who can share management responsibilities, guest services and housekeeping duties.

Important: This is not a management-only or office-based position. Hands-on involvement in room cleaning and daily housekeeping is an essential part of the role.

How to Apply

Please submit your resume and a brief cover letter through Indeed, including the following information:

- Relevant work experience.
- Availability and expected commencement date.
- Expected salary or remuneration.
- Whether you are applying as an individual or as a couple.
- Whether you require staff accommodation.

We look forward to hearing from suitable applicants.

Job Type: Full-time

Pay: $75,000.00 – $120,000.00 per year

Work Location: In person

📌 Accommodation and Hospitality Manager (Tweed Heads West)
🏢 cooks endeavour motor inn
📍 Tweed Heads West