Woden Community Service (WCS) is a for-purpose organisation that has been providing community-based services for over 50 years. Our vision of ‘A caring community where everyone belongs’ is achieved through our values of Inclusion, Compassion, Hope, Responsiveness, Integrity and Social Justice.

We deliver services across the ACT covering children, families, young people and seniors including housing and mental health services.

We are seeking a passionate and experienced Housing and Community Connections Case Worker to join our Community Programs team.

This role supports individuals, families and residents experiencing homelessness, housing instability and other complex life challenges. Working across our Housing and Community Connections programs, including the Tenancy Assistance Program (TAP) and Common Ground, you will help people achieve housing stability, strengthen community connections and improve overall wellbeing.

Job Description

About the Role

As a Housing and Community Connections Case Worker, you will:

- Provide person-centred, trauma-informed case management and tenancy support.
- Conduct assessments and develop tailored support plans.




- Assist participants to access housing, health and community services.
- Advocate for individuals and coordinate services to achieve positive outcomes.
- Support tenancy sustainment and housing stability.
- Facilitate community engagement activities, workshops and group programs.
- Build effective partnerships with housing providers, government agencies and community organisations.
- Maintain accurate case notes, records and reporting requirements.

About You

To be successful in this role, you will have:

- Qualifications in Social Work, Community Services, Human Services or a related field.
- Experience working with people experiencing homelessness, housing insecurity, mental health challenges or other complex needs.
- Knowledge of tenancy support and housing pathways.
- Solid communication, advocacy and relationship-building skills.
- Experience facilitating groups, workshops or community-based programs.
- Excellent organisational and case management skills.
- Ability to work independently and collaboratively within a multidisciplinary team.

📌 Housing and Community Connections Case Worker (Canberra)
🏢 Woden Community Service
📍 Canberra