Combining technical understanding, stakeholder engagement and project coordination, you'll play an integral role in delivering value to both our customers and the business.

Roster – Monday – Friday, 9.5 Hrs (Including unpaid meal break)

What You'll Do:

- Lead the coordination and delivery of product quality improvement programs, ensuring customer commitments, build scopes and project milestones are achieved.
- Partner with Operations, Sales, Commercial teams and Caterpillar stakeholders to investigate product issues, develop solutions and drive successful project outcomes.
- Monitor project performance, identify risks and opportunities, and implement continuous improvement initiatives that enhance service delivery and customer satisfaction.
- Maintain accurate project documentation, reporting, invoicing and claims processing while ensuring compliance with company procedures and quality standards.
- Build strong relationships with customers and internal stakeholders, providing clear communication and exceptional support throughout the project lifecycle.

Skills & Experience:

- HD Mechanic trade or engineering background, ideally within heavy equipment, mining or related industries.
- Exposure to project management, operational improvement or cross-functional project delivery.
- Strong commercial acumen and stakeholder management capability.
- Excellent communication skills with the ability to influence and engage diverse audiences.
- Strong strategic thinking and decision-making skills,



with the ability to keep projects on track and deliver against key milestones.

Our Advantages include, but are not limited to:

- Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such as, Coles, Petbarn, Virgin, HOYTS & Crown.
- Health & Wellness - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
- Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute
- Employee Referral Program - Opportunity to receive a referral bonus up to $5000 for applicable roles
- Additional Perks - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offers a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number: 6581

📌 Project Specialist - CI Product Quality (Perth)
🏢 Westrac
📍 Perth