- Client Onboarding & Relations: Guide recent clients through the setup process and conduct regular check-ins to ensure satisfaction.
- Retention & Loyalty: Develop strategies to keep clients long-term and prevent churn.
- Problem Resolution: Act as a bridge between clients and internal teams (such as support, sales, or IT) to resolve complaints quickly.
- Growth & Sales: Identify cross-selling and upselling opportunities to expand account revenue.
- Data & Reporting: Track interactions, satisfaction scores, and performance metrics inside a CRM database. [1, 2, 3, 4, 5, 6]
Pay: $69,800.00 – $159,000.00 per year
Work Location: Remote
📌 Client Relationship Manager (Australia)
🏢 search talents
📍 Australia
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