Salary: $28 – $38 per hour

Job Type: Full-time, Part-time

Decorative Lighting Supply LLC - Sydney CBD NSW Turn enquiries into booked site visits, and quotes into jobs. Remote, 20 hours a week to start, growing to full time. Who we are Giant Breeze Fans is a new Australian brand of large industrial and commercial ceiling fans, 3.5 m to 7.3 m across, for warehouses, factories, sheds, gyms, schools, churches, halls and sports courts. We supply and install Australia-wide through our installer network, and we sell through electrical wholesalers. Your job in one line Every enquiry gets a fast answer, every quote gets followed up, and no lead goes cold. What a good first 90 days looks like New enquiries answered the same business day, most within the hour Every open lead and quote in the CRM has a next step and a date A weekly quote follow-up routine that you run without being asked A review request sent after every install Install photos posted to our social channels a few times a week Day to day Answer calls, web enquiries, texts and emails, and qualify each one: the building, its size and ceiling height, location and needs Book site visits with our sales lead and installers, and confirm them with customers Follow up new leads and sent quotes until there is a clear answer Keep the CRM clean and up to date Ask happy customers for reviews, and ask customers, installers,



electricians and builders for referrals Help find new work through tenders, outbound calls and local businesses Post installs and updates to Facebook, Instagram and LinkedIn General admin that helps us win and deliver jobs You'll report to our two owners: one for bookings and day-to-day sales, the other for priorities and direction. You'll be a good fit if you Live in Australia and have full working rights Have at least 2 years in customer service, inside sales or sales coordination Are comfortable following up, and asking for the booking, without being pushy Treat the CRM as the single source of truth Can work 20 hours a week during business hours, Sydney time, from a quiet space with reliable internet Experience in Trade businesses like, construction, home improvement, electrical, air conditioning You've set up or cleaned up a sales pipeline before Where this goes This is our first customer service hire. As enquiries grow, the role moves to full time and towards owning the sales pipeline and reporting the weekly numbers to the owners. Pay and conditions $60,000 to $80,000 a year full time equivalent, plus super, depending on experience. Paid pro rata at 20 hours a week, about $30 to $40 an hour. Permanent part-time, fully remote, Monday to Friday #J-18808-Ljbffr

📌 Customer Service and Sales Coordinator (Adelaide)
🏢 Decorative Lighting Supply
📍 Adelaide