07 Nov
|
Carsales
|
Sydney
Job Description
What you’ll do
- Deliver the current automotive strategy with a focus on growing SaaS subscription and product revenue, alongside advertising. Keep state and advertising priorities aligned to the subscription growth plan.
- Increase new subscriptions, upsell and cross-sell, increasing adoption of the product suite. Work with Product & Finance on forecasting, pipeline visibility, pricing and packaging.
- Drive the value proposition from our SaaS products by lifting adoption, usage and satisfaction. Working closely with five State Managers to build consistent customer success practices across Enterprise Customer Success Managers, Customer Success Mangers and Account Managers nationally.
- Work with Product and Marketing to feed dealer and OEM insight into the roadmap.
- Lead with a customer-first approach, continuously identifying opportunities to elevate customer experience and drive NPS improvement.
- Lead go-to-market execution for new Auto SaaS products and features.
- Be the senior contact for our largest dealer groups and OEMs, leading executive business reviews focused on product value, adoption and commercial outcomes.
- Provide stability and transparent direction for the national team, complete recruitment for open roles and lead automotive input into the next annual planning cycle.
📌 Head of Automotive (12 Month Contract) (Sydney)
🏢 Carsales
📍 Sydney