The role

Spacetalk is an ASX-listed family connectivity business combining mobile, software and connected hardware, and the market leader in kids' safety watches across ANZ. We are continuing to grow and expand at home while expanding overseas, including through partners in Germany and the UK. The Head of Retail owns how our products reach customers through retail, distributor and agent channels. This is a senior, hands-on operator role: you set the channel strategy and build the commercial engine, and a Sales Manager under you runs day-to-day key accounts.

What you will own

- Retail and channel strategy for ANZ: where we sell, through whom, and at what margin and volume.

- Distributor and sales agent performance: targets, terms, incentives, forecasting and regular business reviews.

- Partner relationships in Germany and the UK, working with our local agent and partners to grow sell-through.

- Retail operating rhythm: sales process, pipeline and reporting, promotional calendar, range and pricing input, stock and sell-through planning with Operations.

- Hiring, setting up and directing the Sales Manager, who owns day-to-day key account management.

- Commercial P&L; for the channel: revenue, margin, trade spend and working capital.





- Feedback loop to Product and Marketing on range, packaging, pricing and in-store execution.

What you bring

- Proven senior retail or channel leadership selling consumer hardware, electronics or mobile through distributors, agents and major retailers.

- Has built or scaled a channel function from a small base and created the process, not just run an inherited one. Start-up, scale-up or small-business experience is essential.

- Strong commercial negotiator, comfortable with trade terms, rebates and margin structures.

- Experience managing international partners and agents across time zones, ideally in Europe or the UK.

- Data-led: forecasts, tracks and acts on sell-through and channel metrics.

- Credible with retail buyers and executives, and a transparent leader of a small team.

- Willing to travel domestically and internationally.

How success is measured

- Channel revenue and gross margin against plan in ANZ, Germany and the UK.

- Sell-through and distributor/agent performance against agreed targets.

- A documented channel process and reporting in place within the first 90 days.

- Sales Manager hired and delivering reliable key account coverage.

📌 Head of Retail (Sydney)
🏢 Spacetalk trading as MGM Wireless Holdings
📍 Sydney