Culmination Academy Pty Ltd – Brisbane QLD Culmination Academy Brisbane (CA Bri) is a leading tutoring institution in Brisbane, offering expert tutoring from Kindy to Year 12. We are committed to helping students achieve exceptional academic results while fostering their love for learning and boosting their confidence. With a wide range of subjects, including Mathematics, English, and Science, we focus on enhancing students' knowledge and problem-solving skills. About the Role

Due to our continued growth, we are seeking a full-time Couse Consultant Assistant to join our team. This role offers an exciting opportunity to work in a agile, rapid-paced setting, ensuring smooth course coordination, providing high-quality student services, and supporting operational efficiency. Key Responsibilities

Provide

enrolment and course selection guidance

to new students. Work in alliance with

internal and external stakeholders

to ensure services are delivered to the agreed standards. Schedule and coordinate courses , communicate with tutors, and obtain feedback. Provide

timely reminders and support

to students regarding their courses.



Monitor

course quality

and address student and tutor concerns. Follow up on students’

service status

and progress. Collect and analyse

customer feedback

to enhance existing programs. Act as the

point of contact

for resolving customer disputes and complaints. Perform

other administrative tasks

as required for smooth daily operations. Manage and grow social media platforms (Instagram, Facebook, Xiaohongshu, etc.) Create engaging content including posts, short videos, flyers and newsletters Assist with student recruitment campaigns and seasonal promotions What We’re Looking For

Excellent communication and interpersonal skills

in both

English and Mandarin . Demonstrated ability to

communicate effectively

to achieve results. High-level problem-solving and negotiation skills Strong

time-management

and

multi-tasking

abilities. Eligible work rights : Valid Australian work visa (e.g. 485, PR, Citizen, etc.).

📌 Course Consultant – Ca Brisbane Office
🏢 Culmination Academy
📍 Brisbane