Excellent career prospect, for front of house, administrator/receptionist.
Greet all visitors with a warm smile and acknowledge them as they arrive— even while on the phone.
Confirm visitor identity and purpose, notify the relevant employee promptly.
Offer and serve refreshments according to the reception manual procedures.
Ensure every visitor feels welcomed, engaged, and at home in our office environment.
Maintain a professional and engaging presence at the front desk that reflects the organisation brand image.

Phone & Communication Management
Answer all incoming calls within 3 rings with a qualified and friendly tone.
Inform callers of staff availability and set realistic expectations in line external communication standards.
Accurately record and immediately forward all messages.
Ensure all callers feel valued and supported during every interaction.
Complete outbound client calls as required and accurately record outcomes in relevant systems.

Office Administration & Maintenance
Maintain a clean, presentable kitchen area, fully stocked and ready for use.
Order and manage office stationery to ensure supplies are always available.
Monitor office costs and identify opportunities for savings.
Promptly coordinate office maintenance to ensure seamless operations.




Support general office upkeep, ensuring the workspace consistently reflects the qualified organisation image.

Petty Cash & Purchasing
Ensure petty cash is maintained at appropriate levels and accessible when needed.
Obtain management approval before processing staff requests.
Collect and properly store receipts for accurate accounting records.
Ensure all petty cash use is appropriate and well-documented.

Data Entry & System Maintenance
Accurately input and update client data in XPlan and ITS systems.
Record call outcomes and client interactions accurately in appropriate software.

General Support & Team Collaboration
Complete additional administrative or operational tasks as requested by the management team to support the smooth running of the office.
Offer written suggestions to management for process and tool improvements.
Ensure tasks are completed within assigned timeframes, with attention to detail and a proactive approach.

Full training provided - + professional development.

Job Types: Full-time, Permanent

Pay: From $65,000.00 per year

Work Authorisation:
Australia (Required)

Work Location: In person

📌 Business Associate Upper Mount Gravatt
🏢 J & G Recruitment
📍 Upper Mount Gravatt