Floor Supervisor

We’re looking for an experienced and confident Floor Supervisor to join our team and help lead the day-to-day running of our busy cafe floor.

We’re looking for someone who is hands-on, organised and confident leading a team during service while maintaining a high standard of customer experience.

About the role:
Supervising the day-to-day running of the cafe floor
Leading and supporting the FOH team during service
Managing staff sections and ensuring smooth service flow
Training and supporting new and existing team members
Maintaining a high standard of customer service
Ensuring tables are cleared, reset and attended to efficiently
Driving upselling across coffees, drinks, desserts and additional items
Opening and closing procedures
Handling customer enquiries and resolving issues
Working closely with management and the kitchen team
Maintaining presentation and cleanliness standards throughout the venue
Stepping in and supporting the team wherever needed during busy periods

About you:




Previous cafe or hospitality supervisory experience
Strong leadership and communication skills
Confident directing a team during busy services
Hands-on and willing to work alongside the team
Reliable, organised and proactive
Great with customers and staff
Strong understanding of cafe service and FOH operations
Weekend availability

What we offer:
Full time or part time position
Competitive pay based on experience
Daytime cafe hours
Supportive team setting
Opportunity to progress into management
Long-term position for the right person

If you’re an experienced hospitality supervisor who enjoys leading from the floor and thrives in a busy cafe environment, we’d love to hear from you.

Apply with your resume and a little about yourself.

Pay: $70,000.00 – $80,000.00 per year

Benefits:
Free food
Salary packaging

Work Location: In person

📌 Bar And Floor Supervisor Roselands
🏢 zia kitchen
📍 Roselands