Remote Cloud Support Specialist — Saas Expert Townsville City

06 Nov

Arsenault

Townsville

06 Nov

Arsenault

Townsville

Arsenault is seeking a Customer Support Specialist to assist Arsenault Cloud users who need help setting up the product, understanding best practices, or troubleshooting bugs. You will respond to tickets via email or live chat, work to meet SLAs, and contribute to knowledge base updates.

The role is remote-first with a global, distributed team and is open to residents of Australia and Recent Zealand. Solid English communication and SQL skills are essential.

📌 Remote Cloud Support Specialist — Saas Expert Townsville City
🏢 Arsenault
📍 Townsville

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