Moonlight Bay Suites is urgently seeking an enthusiastic and experienced Receptionist/ Guest Service Agent. You must be motivated, driven, with an excellent attention to detail.

Our hotel consists of a 62- self-contained hotel apartments overlooking the spectacular Roebuck Bay in the heart of town a fun place to live, work, experience and explore the beautiful Kimberley region.

Key responsibilities & requirements:
Minimum 1 year previous experience in a similar role is preferred including reservations, group bookings, room allocation, accounts and payments handling
Requires at least 3 months commitment preferably already in Broome or Kimberley area in Western Australia.
Ensuring guest satisfaction and product quality standards are met, ability to demonstrate a commitment to outstanding customer service;
Experience in Property Management System (PMS) is essential for the role;
Enjoy working as part of a team but also possess the ability to work autonomously;
Resolving guest complaints,



and addressing feedback;
Excellent communication skills (both written and verbal);
Solid organizational skills with explicit focus on quality and standards;
Ability to be flexible with shifts, a 7-day rotating roster including weekends, evenings and early mornings is required.

Please include a cover letter with your application (including details of your availability to relocate). Only short-listed candidates with full working rights for Australia will be contacted.

Job Type: Casual

Pay: $37.08 per hour

Advantages:
Employee discount

Ability to commute/relocate:
Broome WA 6725: Reliably commute or planning to relocate before starting work (Preferred)

Experience:
Front desk: 1 year (Preferred)

Work Authorisation:
Australia (Required)

Work Location: In person

📌 Receptionist Broome
🏢 Kimberley Accommodation
📍 Broome