Contact Centre Lead: Coach & Elevate Customer Experience City Of Gold Coast (Australia)

Contact Centre Lead: Coach & Elevate Customer Experience City Of Gold Coast (Australia)

06 Nov
|
Community Housing
|
Australia

06 Nov

Community Housing

Australia

Community Housing Limited is seeking an all‑round people leader to guide and develop a high‑performing contact centre team on the Gold Coast. You’ll coach, manage performance, and coordinate rostering while resolving complex customer issues with empathy and transparent boundaries.

You’ll act as a trusted escalation point, work with stakeholders, and drive continuous improvement to ensure excellent customer outcomes and a positive service culture.
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📌 Contact Centre Lead: Coach & Elevate Customer Experience City Of Gold Coast (Australia)
🏢 Community Housing
📍 Australia

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